Healthcare Messaging Is the Future of Healthcare
Healthcare Messaging is the future of digital healthcare. It improves patient outcomes and saves money for practitioners by reducing missed appointments. This extra money can be used to enhance patient experience. There’s an app for nearly everything these days. Yet no health care app has taken center stage and dominated the market. There are countless possibilities for the use of both smartphones and texting when it comes to improving healthcare, though.
As per a study of Conversa Health and World Business Research, about 74% of healthcare professionals want to automate patient engagement and also had no idea where to begin. To transform this idea into reality, app development companies started developing secure messaging apps for the healthcare industry that focused on a range of tasks such as automating patient-generated health data (PGHD) to implementing AI tools for electronic records (EHR) processing.
Email has an open rate of no greater than 50%, depending on who you ask. However, 99% of text messages are opened, and 90% are opened within the first three minutes. Text messages offer a far greater opportunity for relaying a message and/or receiving a response than phone calls, as well. Unlike text messages, many calls go unanswered as they’re often screened. Most people have caller ID and won’t answer a phone call from an unknown number. With the sky high open rates of texts, it gives you the greatest opportunity to be seen and heard by patients.
The utilization of text messaging in healthcare has been useful. Because of security and privacy concerns, several healthcare institutions have started using healthcare messaging apps. Some of the main functionalities of these applications comprise literature review, websites, interacting with representatives, explanations, and case studies.
Secure messaging vendors can operate in three tiers based on symmetric levels of functionalities such as secure communication, secure communication within an existing clinical application, and dedicated communication and collaboration systems.
