New toolkit to help dentists
The American Dental Association (ADA) has released a new toolkit to help dentists manage their online reviews. With the increasing importance of online reviews in shaping a business’s reputation, it has become crucial for dental professionals to effectively manage their online presence. This includes a variety of resources, including a guide to responding to reviews, tips for soliciting reviews from patients, and strategies for monitoring online feedback.
According to the ADA, online reviews have become one of the most important factors in a patient’s decision-making process when selecting a dentist. The toolkit emphasizes the importance of engaging with patients through online platforms and effectively responding to both positive and negative feedback. By providing dentists with the tools and resources to manage their online reputation, the ADA hopes to help dental professionals improve patient satisfaction and grow their practices. The toolkit is available to all ADA members and can be accessed through the association’s website.