Mind maps: a performance support document and knowledge assessment tool
Performance support documents are paper or electronic documents that help apply what someone has learned at the moment of need. No matter the length and quality of the training, it is virtually impossible for one person to remember all that is required for a given situation. Examples of performance support documents are flowcharts, infographics, data tables, calculators, mind maps, etc.
I personally like developing this kind of documents using mind mapping software because it allows you to use these documents also as a knowledge test.
The other advantage of using online mind mapping software like “Mindmeister” ** is that it allows using text, graphics, and videos.
Watch the following video to see how we use the mindmaps
You can see the mentioned map here and interact with it.